swooply

Terms of Use

Effective date: September 1, 2026

1. Agreement to these Terms

Swooply is operated by Mithra Labs LLC, a Washington limited liability company ("Swooply," "we," "us," or "our"). These Terms of Use (the "Terms") govern your access to and use of swooply.ai, any subdomain or successor site, and the products, features, emails, and services we make available through them (together, the "Service").

By accessing the Service, creating an account, submitting information, or subscribing to our emails, you agree to these Terms and to our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.

Section 17 contains a binding arbitration provision and a class action waiver. It affects how disputes between you and us are resolved. Please read it. You may opt out of arbitration within 30 days of first accepting these Terms, as described in Section 17.6.

2. Definitions

  • "Candidate" — an individual who creates a Candidate account to be considered for employment opportunities through the Service.
  • "Employer" — a company or organization that accesses the Service to find, evaluate, or contact Candidates, or that engages us in connection with a workforce transition.
  • "User" — anyone who accesses the Service, including Candidates, Employer personnel, newsletter subscribers, and site visitors.
  • "Profile" — the information a Candidate submits or approves for display through the Service.
  • "Masked Profile" — a Profile displayed to Employers with the Candidate's name, contact details, and current or former employer identity withheld.
  • "Match" — the event in which a Candidate affirmatively accepts an introduction to a specific Employer and their identifying information is released to that Employer.
  • "Landing" — a verified hire resulting from a Match.
  • "User Content" — anything you submit, upload, or transmit through the Service, including résumés, work history, written responses, and messages.

3. Eligibility

You must be at least 18 years old and legally able to enter a binding contract to use the Service. The Service is intended for users located in the United States. We do not knowingly make the Service available to individuals under 18, and we do not knowingly collect their information. See Section 14 of the Privacy Policy.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you and that organization.

4. What Swooply Is — and What It Is Not

Read this section carefully. It defines the limits of what we do.

4.1 We are a matching and introduction service. Swooply helps Candidates make themselves discoverable, on their own terms, to Employers with open roles, and helps Employers identify Candidates whose experience is relevant to those roles.

4.2 We are not an employer. We do not employ Candidates, do not control Employers' hiring decisions, and are not a party to any employment relationship, offer, or agreement that results from use of the Service.

4.3 We are not a staffing agency, employment agency, or professional employer organization, and we do not hold ourselves out as one. We do not charge Candidates any fee, at any time, for any part of the Service.

4.4 We are not a consumer reporting agency. Swooply is not a "consumer reporting agency" as defined by the federal Fair Credit Reporting Act, 15 U.S.C. § 1681a(f), and the information available through the Service is not a "consumer report" or "investigative consumer report." We do not assemble or evaluate consumer credit information, criminal history, driving records, or similar information for the purpose of furnishing consumer reports to third parties, and we do not perform background screening.

Employers may not use the Service, or any information obtained through it, for any purpose regulated by the FCRA or any state or local analog — including as a factor in determining eligibility for employment, credit, insurance, housing, or any other permissible purpose under 15 U.S.C. § 1681b. Employers remain solely responsible for conducting their own background checks and verifications through a properly licensed consumer reporting agency, with all required disclosures, authorizations, and adverse action notices.

4.5 We do not verify Candidate-supplied information. Profiles are built from information Candidates provide and approve. We do not independently verify employment history, education, credentials, licenses, work authorization, or any other representation. Employers are responsible for their own verification.

4.6 We do not guarantee outcomes. We do not guarantee that a Candidate will be discovered, contacted, interviewed, or hired, that any role will be filled, or that any information on the Service is complete, current, or accurate.

5. Accounts

You must provide accurate information when creating an account and keep it current. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly at security@swooply.ai if you believe your account has been accessed without authorization.

We may refuse, suspend, or terminate any account at our discretion, including where we believe an Employer has misrepresented itself or misused Candidate information.

6. Candidate Terms

6.1 Enrollment is voluntary and self-directed. You create your own Candidate account. If your name appeared on a roster provided to us by a separating employer, that roster generated an invitation only — no Profile exists, and you are not discoverable by any Employer, until you personally enroll and turn on discoverability.

6.2 You control your visibility. Through your account you can:

  • turn discoverability on or off at any time;
  • review and approve, before it is published, the summary of your background that Employers see;
  • see what is visible to Employers and what remains hidden until you accept an introduction;
  • review a log of Employer access to your Profile; and
  • decline any introduction, for any reason or none.

6.3 Your identity is withheld until you release it. Employers browsing the Service see Masked Profiles. Your name, contact information, résumé, and current or former employer identity are disclosed to a specific Employer only when you affirmatively accept an introduction to that Employer.

6.4 License to your content. You retain all ownership of your User Content. You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, reformat, excerpt, and display your User Content solely to operate the Service for you — that is, to generate and display your Masked Profile and approved summary, to compute matches, and to transmit your information to an Employer after you accept an introduction. This license ends when you delete the content or your account, except for copies retained as described in the Privacy Policy (Section 9) and for records we are required to keep.

6.5 We do not sell your information. We do not sell your personal information, and we do not share it for cross-context behavioral advertising. See the Privacy Policy.

6.6 Accuracy. You agree that your User Content is truthful and that you have the right to share it. Do not upload information belonging to a third party, confidential information of a current or former employer, or anything you are contractually prohibited from disclosing.

6.7 The Service is free to Candidates. We never charge you, and we do not accept payment from you.

6.8 Withdrawal. You may turn off discoverability, delete your Profile, or close your account at any time from your account settings, or by writing to privacy@swooply.ai. Employers who already received your information through an accepted introduction will retain what they received; we cannot retrieve it on your behalf.

7. Employer Terms

These terms apply to any Employer accessing the Service. Where an Employer has signed a separate written agreement with us, that agreement controls to the extent of any conflict.

7.1 Verification. Employer access is gated. We may require verification of your organization and personnel and may revoke access at any time.

7.2 Permitted use. You may use the Service only to identify and contact Candidates for genuine, currently open roles at your organization, and to communicate with Candidates who have accepted an introduction to you.

7.3 Prohibited use. You may not:

  • use the Service or any Candidate information for any FCRA-regulated purpose (Section 4.4);
  • use Candidate information for any purpose other than evaluating the Candidate for the role for which the introduction was made;
  • disclose, resell, syndicate, or transfer Candidate information to any third party, including affiliates, clients, or other recruiters;
  • attempt to re-identify a Masked Profile, or combine data to circumvent a Candidate's chosen visibility settings;
  • scrape, crawl, or use automated means to extract data from the Service;
  • retain Candidate information after the role is closed or filled, beyond what applicable law requires you to keep; or
  • use the Service to discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by federal, state, or local law.

7.4 Your compliance obligations. You are solely responsible for the lawfulness of your hiring process, including all applicable equal employment opportunity laws, pay transparency laws, ban-the-box and salary-history laws, laws governing the use of automated employment decision tools, and any notice or consent obligations that apply to you. You are the controller/business with respect to Candidate information once it is disclosed to you.

7.5 Fees. Browsing, board synchronization, and matching are provided at no charge. Fees, if any, become due upon a Landing or as otherwise set out in your written agreement with us. You agree not to circumvent the Service by hiring a Candidate introduced through the Service outside of it in order to avoid a fee.

8. Automated Matching and AI Features

The Service uses automated processing, including machine learning and large language models, to summarize Candidate backgrounds, extract structured information from job postings and résumés, and generate relevance scores between Candidates and roles.

You should understand:

  • These outputs are advisory. Scores and summaries are informational aids. They are not, and must not be used as, an automated employment decision. Every hiring decision is made by the Employer, by human beings, using their own judgment and process.
  • Automated systems make mistakes. Summaries may be incomplete or wrong. Scores reflect the data available and the limits of the model.
  • Candidates review their own summaries. A Candidate's summary is not published to Employers until that Candidate approves it. Candidates may request correction of anything inaccurate.
  • Human review is available. Any User may contact us at privacy@swooply.ai to request human review of an automated output that concerns them.

Employers using the Service in jurisdictions that regulate automated employment decision tools — including New York City Local Law 144, Illinois, Maryland, Colorado, and California's ADMT regulations — are responsible for their own compliance, including any bias audit, notice, or opt-out obligations that apply to them.

9. Acceptable Use

You agree not to:

  • violate any law, or infringe anyone's intellectual property, privacy, or other rights;
  • impersonate any person or organization, or misrepresent your affiliation;
  • upload malicious code, or interfere with or probe the Service's security or infrastructure;
  • use bots, scrapers, or automated means to access the Service except as we expressly permit;
  • access the Service to build a competing product, or to benchmark it for a competitor;
  • reverse engineer, decompile, or attempt to derive the source of the Service; or
  • use the Service to send unsolicited commercial messages to Candidates or Employers.

10. Third-Party Content, Public Data, and Links

The Service includes information drawn from public sources, including filings made with the U.S. Securities and Exchange Commission, publicly accessible job boards and career pages, and public company information. We make no representation about the accuracy, completeness, or currency of such information, and its presence on the Service does not imply any relationship with, or endorsement by, the company it concerns.

Employers may connect a public job board to the Service; by doing so, the Employer represents it has the right to have those postings displayed. We may remove any content at any time.

Links to third-party sites are provided for convenience. We do not control and are not responsible for them.

11. Intellectual Property

The Service, including its software, design, text, graphics, matching methodology, and the Swooply name and marks, is owned by Mithra Labs LLC and protected by intellectual property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for its intended purpose. No other rights are granted.

Feedback. If you send us suggestions or feedback, you grant us an unrestricted, perpetual, royalty-free right to use it without obligation to you.

12. Communications and the Newsletter

By creating an account, you agree to receive service-related communications (account, security, match, and transactional messages). These are not marketing messages and you cannot opt out of them while your account is active.

If you subscribe to our newsletter or marketing emails, you may unsubscribe at any time using the link in any such email or by writing to privacy@swooply.ai. We will honor unsubscribe requests promptly.

If you provide a mobile number and opt in to text messages, message and data rates may apply; reply STOP to stop and HELP for help.

13. Suspension and Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access at any time, with or without notice, including if we believe you have violated these Terms or that your use creates risk for other Users.

Sections 4, 6.4, 10, 11, and 14 through 19 survive termination.

14. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY INFORMATION OBTAINED THROUGH THE SERVICE IS ACCURATE OR RELIABLE.

WE ARE NOT RESPONSIBLE FOR THE CONDUCT OF ANY USER. We do not screen Employers beyond the verification described in Section 7.1 and do not screen Candidates. You are responsible for your own interactions with other Users, including any employment relationship that results.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER MITHRA LABS LLC NOR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, OR AGENTS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR EMPLOYMENT OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICE, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limitations apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

16. Indemnification

You will defend, indemnify, and hold harmless Mithra Labs LLC and its members, managers, officers, employees, and agents from and against any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms or of any law; (d) for Employers, your hiring practices and your use of any Candidate information; and (e) your violation of the rights of any third party.

17. Dispute Resolution — Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

17.1 Informal resolution first. Before starting an arbitration, you agree to contact us at legal@swooply.ai with a written description of the dispute and the relief you seek, and to give us 60 days to resolve it informally. We will do the same before initiating a claim against you. This step is a condition precedent to arbitration, and the limitations period is tolled while it runs.

17.2 Agreement to arbitrate. If we cannot resolve the dispute informally, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, rather than in court, except as set out in Section 17.4. This agreement is governed by the Federal Arbitration Act.

17.3 Arbitration procedure. The arbitration will be administered by JAMS under its Streamlined Arbitration Rules and Consumer Minimum Standards, as applicable, by a single arbitrator. The seat will be King County, Washington, though you may elect to participate by telephone or videoconference, or, for claims under $25,000, to have the matter decided on written submissions. The arbitrator has exclusive authority to resolve any dispute about the interpretation, applicability, or enforceability of this arbitration agreement, except that a court decides the enforceability of Section 17.5. We will pay all arbitration filing and administrative fees for claims brought by Candidates that exceed the cost of filing in court.

17.4 Exceptions. Either party may (a) bring an individual claim in small claims court, and (b) seek injunctive relief in court to protect intellectual property or to stop unauthorized access to the Service.

17.5 Class action waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of representative proceeding. If this Section 17.5 is found unenforceable as to a particular claim, that claim — and only that claim — will be severed and heard in court, and the remainder of Section 17 will continue to apply.

17.6 Your right to opt out. You may opt out of this arbitration agreement. Send written notice to legal@swooply.ai or to Mithra Labs LLC, [street address], [city], WA [zip], within 30 days of the date you first accept these Terms. Your notice must include your name, the email address associated with your use of the Service, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms, and will not affect your use of the Service in any way.

17.7 Governing law and venue. These Terms and any dispute arising from them are governed by the laws of the State of Washington, without regard to its conflict of laws rules. For any dispute not subject to arbitration, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in King County, Washington.

18. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date and provide reasonable notice — by email to registered Users, by notice on the Service, or both — before the changes take effect. Material changes to Section 17 will not apply retroactively to disputes of which we had notice before the change. Continued use of the Service after the effective date means you accept the updated Terms.

19. Miscellaneous

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service, and supersede any prior agreement on that subject. Where an Employer has a signed written agreement with us, that agreement controls to the extent of conflict.

Severability. If any provision is found unenforceable, it will be limited or severed to the minimum extent necessary, and the rest remains in effect.

No waiver. Our failure to enforce any provision is not a waiver of it.

Assignment. You may not assign these Terms without our written consent. We may assign them, in whole or in part, in connection with a merger, acquisition, reorganization, or sale of assets.

Force majeure. Neither party is liable for a failure to perform caused by events beyond its reasonable control.

Notices. We may give notice by email to the address on your account or by posting on the Service. Notices to us must go to legal@swooply.ai and, where a written notice is required, to Mithra Labs LLC, [street address], [city], WA [zip].

Relationship. Nothing here creates a partnership, joint venture, agency, or employment relationship between you and us.

20. Contact

Mithra Labs LLC (d/b/a Swooply) [street address] [city], WA [zip]

General: hello@swooply.ai Legal: legal@swooply.ai Privacy: privacy@swooply.ai

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